Shipping
Welcome to our online store! We're delighted to provide you with top-quality skincare and cosmetics products delivered right to your doorstep. Our shipping policy outlines the details of how we handle shipping, delivery times, and related information.
Processing Time:
- After placing your order, please allow 1-2 business days for processing. During peak seasons or promotional periods, processing times might be slightly extended. We appreciate your patience.
Shipping Methods and Rates:
- We offer a range of shipping options to accommodate your needs. The available methods and associated rates will be displayed during the checkout process.
- Our shipping rates are based on factors such as destination, package weight, and shipping method selected.
Domestic Shipping:
- For domestic orders within the USA, we utilize trusted carriers to ensure your package arrives safely and in a timely manner.
- Depending on the shipping method chosen, you can expect your order to arrive within 7 days after processing.
International Shipping:
- We're excited to offer international shipping to our global customers. Please note that shipping times can vary based on the destination country and customs processing.
- International shipping rates will be calculated during checkout based on the destination and package weight.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your package as it makes its way to you.
Customs and Duties:
- For international orders, please be aware that your package might be subject to customs duties, taxes, or other fees imposed by your country's regulations. These charges are the responsibility of the recipient.
Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders shipped to incorrectly provided addresses.
Delivery Issues:
- In the rare event that your package is lost or significantly delayed, please reach out to our customer support team. We will work diligently to investigate the issue and find a suitable solution.
Shipping Restrictions:
- Some products may have shipping restrictions due to regulations or safety concerns. Please review product descriptions for any applicable restrictions.
Returns Due to Shipping Issues:
- If your order arrives damaged or incorrect, please get in touch with us within 30 days of receiving your package. We will provide instructions for returning the item or receiving a replacement.
We are committed to ensuring a smooth and satisfactory shopping experience for all our customers. If you have any further questions or concerns about our shipping policy, please don't hesitate to contact our customer support team.